Q-101.348
Create the Online Registration - Obtain system information


Frage
Problem In order to be able to solve a support request fast and precisely, Tobit Software needs detailed information about your system.
Which information is important and where do I get it?
Produkt David
Priorität none
Effekt harmless
Datum 9.12.2010

Antwort
Execute the Program »DAVID\CODE\ONLINEREG.EXE« or go to »Information -> Online Registration« in the Service Layer on a Novell NetWare Installation. Enter an eMail- or Fax-Address and send the Information.
It contains all the needed Information and allows us to analyze the error in detail.Note:
Please make sure to activate "full analysis".