The dialing aid enables you to request a phone connection to an internal or external party directly out of the Tobit InfoCenter. The call is automatically switched to the phone extension entered as the number for the TAPI function in the Tobit InfoCenter below »Options - Settings - User Profile«. The dialing aid can be used in the following ways. - In the Address Book
Open an address entry and select the desired phone number on the index card »Info«. Make a double-click on this number or click on the button »Connect to«. The same process is started when clicking on the telephone icon next to the desired phone number on the index card »Phone« of an open address entry. - In a Message Text
If the number to be called is in a document or resp. in a received or sent message, please do as follows to use the dialing aid for this number. Open the Archive entry, mark the complete number with the cursor and press the key combination [CTRL]+[D]. - In the Preview Window
The dialing aid can also be used without opening the message which contains the number to be called. To do so, mark the corresponding document in the entry list so that the text is displayed in the preview window. Place the cursor in the number and press the key combination [CTRL]+[D] again. The establishment of the connection is automatically started after triggering the dialing aid and this is shown by a corresponding message box. The local telephone will ring next. After picking up the phone you will hear an informational text first. At the same time the connection to the desired partner is immediately established and if it is successful, it is connected to your own phone. A corresponding entry is displayed for each telephone connection requested this way in the global outbox protocol at the server (only for DvISE installations on Novell NetWare) as well as in the outgoing archive of the corresponding user. A script named CONNECT.DCC is automatically used for the dialing aid. This script is included in the DvISE delivery and can be found in the directory »DAVID\TLD\COMMON« on the DvISE Server. This script must not be deleted or renamed because otherwise the functions described above are not available anymore. Note
Please also consider the following KnowledgeBase Article: |
